CONFLICT RESOLUTION AND MEDIATION

Workplace mediation and conflict resolution

A confidential, neutral process that helps people in conflict be heard, find common ground and agree on how they will work together.
A calm lounge space prepared for a leadership retreat

WHEN TO CALL ME

Does this sound familiar?

Two colleagues or leaders who can no longer work together
A team split by conflict
Tension after a reorganization or complaint
A manager who needs help handling conflict

HOW I WORK

A clear, collaborative process

STEP 1

Individual conversations

Confidential conversations with each person to understand their view.

STEP 2

Facilitated session

A joint conversation focused on interests, not blame.

STEP 3

Agreement and follow-up

A written agreement and a check-in to make sure it holds.

PROOF

Experienced in unionized and non-unionized workplaces

Zayna has provided mediation and conflict support to several clients, including a financial regulator, drawing on a background in HR and labour relations.

COMMON QUESTIONS

What clients often ask

Is mediation confidential?

Yes. What is said in mediation stays in mediation, except for the agreement the parties choose to share.

Do you work in person or online?

Both. I work in person and online, with organizations wherever they are.

Let’s talk about what you’re facing

A 30-minute conversation, no obligation. In person or online, wherever you are.