CLIENTS AND RESULTS

Clients and results: health care, policing, public sector and more

Leaders across Canada trust me with their most important changes. Out of respect for their confidentiality, clients are described by sector and role.

POLICING · LEADERSHIP DEVELOPMENT

A leadership program for senior women in policing

The challenge. Senior women in policing, sworn and civilian, face particular challenges and rarely get time away from operational demands to focus on their own growth.

The outcome. A five-day residential program, followed by coaching circles, built deep peer networks and new skills. Leaders from more than 30 police services have taken part, and the program is in its fourth cohort.

“The five-day format was a game-changer. It gave us the time and space to go beyond surface-level conversations and truly practice our leadership skills in a safe space.”

CIVILIAN DIRECTOR, REGIONAL POLICE SERVICE

HEALTH CARE · FACILITATION

Leading 50 hospital leaders through uncertainty

The challenge. During budget cuts, possible layoffs and a major organizational review, 50 senior administrative and clinical leaders needed tools and peer support.

The outcome. A monthly 90-minute series combining skill-building with peer problem-solving far outlasted its six-month pilot, and turned apprehension into collective growth.

HEALTH CARE · LEADERSHIP PROGRAM

THRIVE: growing frontline leaders

The challenge. A health authority needed to develop its frontline leaders.

The outcome. A ten-day program for cohorts of 40, with coaching and action learning projects. Many graduates are now managers, directors and executive directors, and several health authorities adopted the model.

“Zayna and her team’s THRIVE program was key to developing our frontline leaders.”

VICE PRESIDENT, HEALTHCARE

HEALTH CARE · EXECUTIVE COACHING

Leading through COVID-19

The challenge. An executive needed to steer a large organization through the uncertainty of the pandemic.

The outcome. Coaching gave her a confidential space to commit to adaptive action, manage reactivity and bring people together to find solutions.

“Zayna’s coaching was a powerful anchor during the uncertainty of the COVID-19 pandemic.”

SENIOR EXECUTIVE DIRECTOR, HEALTHCARE

TECHNOLOGY · STRATEGY

From fragmented team to high performance

The challenge. A new technology team was fragmented and disconnected from its purpose and product.

The outcome. In the first session the team accomplished more than in six previous attempts, and went on to exceed its business objectives.

“Zayna’s strategic thinking was instrumental in transforming our fragmented team into a cohesive, high-performing unit.”

VICE PRESIDENT, TECHNOLOGY

WHO I WORK WITH

Sectors

Health care

Health authorities, hospitals and provincial health services

Policing and public safety

More than 30 police services, plus public safety organizations

Public transit

Executive coaching for transit leaders

Regulators and professional bodies

Financial and engineering regulators, health professional associations

Government and education

Municipal, provincial and federal government, school boards and universities

Private sector and non-profits

Finance and banking, publishing, technology and software design, retail, plus non-profits and mental health

Ready to talk about your organization?

A 30-minute conversation, no obligation. In person or online, wherever you are.